PeachLife Productions ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit peachlifeproductions.com or engage our services.
1. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, event date, and any details you submit through our booking form or contact inquiries. We do not collect payment card information directly — payments are processed through third-party providers who maintain their own privacy and security standards.
We may also collect non-personal usage data automatically when you visit our website, such as your browser type, pages visited, time on site, and referring URL. This data is collected through analytics tools and is used only in aggregate to improve site performance.
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries and schedule bookings
- Deliver your photos, video files, and other contracted deliverables
- Send appointment reminders, preparation guides, and post-session follow-ups
- Comply with legal or contractual obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Photography and Video Content
Images and video captured during your session are your property under the license described in our Terms of Service. We may retain copies for our portfolio and marketing use unless you have requested a privacy clause in writing. If you would like your images excluded from our public portfolio, please notify us before your session date.
4. Third-Party Services
Our website uses third-party tools including Google Fonts, Google Analytics (if enabled), and TidyCal for appointment scheduling. Each of these services has its own privacy policy. By using our site you acknowledge that these services may set cookies or collect usage data according to their own terms.
5. Cookies
Our website may use cookies to support site functionality and analytics. You can disable cookies in your browser settings at any time, though some features may not function as expected if you do. We do not use cookies for advertising or cross-site tracking.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. Gallery links sent to clients are password-protected or access-controlled. We recommend that you do not share gallery download links publicly.
7. Data Retention
We retain client contact information for as long as necessary to fulfill our service obligations and for a reasonable period thereafter for accounting and legal compliance. Raw image and video files are typically retained for 90 days after delivery. After that period, files may be deleted and cannot be recovered. Please ensure you download and back up your deliverables promptly.
8. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you at any time. To make such a request, contact us through the booking form on our website. We will respond within a reasonable timeframe.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If a child is being photographed during a session, a parent or legal guardian must be present and must provide consent on their behalf.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with an updated date at the top.
11. Contact
If you have any questions or concerns about this Privacy Policy, please reach out through the contact form on our website. We are committed to addressing your privacy concerns promptly and transparently.